Terms and Conditions

Last Updated: October 9, 2026

Welcome to SAVIRAA. These Terms and Conditions govern your access to and use of our website and the purchase of products available through our online store. By visiting our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. About Us

SAVIRAA is an online store offering beauty and personal care products, including makeup and nail care products. Throughout these terms, the words “we”, “us”, and “our” refer to SAVIRAA, while “you” and “your” refer to the website visitor or customer.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are placing an order on behalf of another person or organisation, you confirm that you have the authority to do so.

3. Products and Descriptions

We aim to display accurate product descriptions, photographs, colours, prices, and specifications. However, the actual appearance of a product may vary slightly due to lighting, screen settings, photography, or packaging updates.

  • Product images are provided for illustrative purposes.
  • Customers should review product descriptions and specifications before ordering.
  • Product availability may change without prior notice.
  • We reserve the right to correct listing errors or update product information.

4. Prices and Payments

All product prices are displayed on the relevant product pages. Applicable taxes, delivery charges, discounts, and other fees will be shown during checkout where relevant.

  • Prices may change without prior notice, but confirmed orders will be handled according to applicable law.
  • Orders are subject to successful payment or confirmation of the selected payment method.
  • You agree to provide accurate billing and payment information.
  • If a pricing or listing error affects an order, we will contact you to resolve it appropriately.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products. An order confirmation message does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, inaccurate pricing, stock unavailability, payment issues, or delivery restrictions. If payment has already been collected for an order that is cancelled, any applicable refund will be processed in accordance with our policies and applicable law.

6. Shipping and Delivery

Orders will be delivered to the address provided during checkout. Estimated delivery timelines are indicative and may vary due to courier delays, weather, public holidays, logistical issues, or circumstances beyond our control.

  • Please verify your shipping address and contact details before placing an order.
  • Delivery charges and estimated delivery times will be communicated where applicable.
  • Please contact our customer support team if your order is delayed or appears to be lost.
  • Any applicable statutory rights regarding delivery remain unaffected by these terms.

7. Returns, Replacements and Refunds

Return, replacement, and refund requests are subject to our applicable return and refund policy, which should be reviewed before placing an order.

For hygiene and safety reasons, opened or used beauty products may be subject to specific return restrictions, to the extent permitted by applicable law. Products that arrive damaged, defective, incorrect, or materially different from the description will be handled in accordance with our published policies and legal obligations.

Please retain your order details and contact us promptly if you experience a problem with your purchase. Nothing in these terms limits any consumer rights that cannot legally be excluded.

8. Product Use and Safety

Customers should read product labels, ingredient lists, usage instructions, and safety warnings before using any beauty or personal care product.

  • Use products only as directed by the manufacturer.
  • Check ingredient information for known sensitivities before use.
  • Discontinue use if irritation or an adverse reaction occurs.
  • Keep products away from children when required by the product label.
  • Follow storage instructions and avoid use beyond the stated expiry date.

Individual results and experiences may vary. Product descriptions are not a substitute for professional medical advice.

9. Promotions, Discounts and Coupons

Promotional offers, coupon codes, and discounts may be subject to specific conditions, eligibility requirements, validity periods, and product exclusions. Unless stated otherwise, promotions cannot be exchanged for cash or combined with other offers.

We reserve the right to correct promotional errors or withdraw an offer where permitted by applicable law.

10. Intellectual Property

Website content, including text, graphics, logos, product images, design elements, and other materials, may be owned by or licensed to SAVIRAA and may be protected by intellectual property laws.

You may browse and use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, republish, or commercially exploit website content without appropriate permission, except where permitted by law.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful, fraudulent, or misleading activities.
  • Attempt to gain unauthorised access to our website, systems, or customer information.
  • Introduce malicious software or interfere with website operations.
  • Submit false, misleading, or unauthorised order information.
  • Copy or misuse website content in violation of applicable rights.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, including payment gateways and delivery providers. These services may operate under their own terms and privacy policies.

We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law. We encourage you to review their relevant terms before using them.

13. Limitation of Liability

To the extent permitted by applicable law, SAVIRAA will not be responsible for indirect or consequential losses arising from the use of the website or inability to access it.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights. These terms do not affect any rights or remedies available to customers under applicable law.

14. Privacy and Personal Information

Personal information collected through our website is handled in accordance with our Privacy Policy. By placing an order, you acknowledge that certain information is necessary to process payments, fulfil orders, arrange delivery, provide customer support, and meet legal obligations.

Please read our Privacy Policy to understand how personal information is collected, used, stored, and protected.

15. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business, website, services, or legal requirements. The revised version will be published on this page with an updated date. Changes will apply as permitted by applicable law.

16. Governing Law and Disputes

These terms are governed by the applicable laws of India. Any dispute will be handled by the appropriate courts or dispute-resolution forums with jurisdiction under applicable law. Nothing in this section removes any consumer rights or legal remedies available to you.

17. Contact Us

If you have questions about these Terms and Conditions, orders, or our products, please contact us through the customer support details provided on our website.

  • Brand: SAVIRAA
  • Email: [Add your customer support email]
  • Phone: [Add your customer support phone number]
  • Business Address: [Add your registered business address]

Thank you for shopping with SAVIRAA.